Terms and Conditions
Red Clover Designs Limited, trading as Keylock’s Tradework
Keylock’s Tradework provides business‑to‑business services to individuals and companies within the jewellery sector.
1. Risk and Liability
- All work is undertaken at the customer’s own risk.
- While every effort is made to mitigate potential damage, gemstones and jewellery items are inherently delicate, and breakages may occur.
- Customers are responsible for ensuring that appropriate insurance or coverage is in place for their items whilst work is being carried out.
2. Payment Terms
- Wholesale customers are granted 14‑day payment terms from the date of invoice.
- Invoices not settled within this period will incur interest charges at 8% above the Bank of England base rate until payment is received in full.
3. Delivery and Postage
- Items will be dispatched via Royal Mail Special Delivery.
- A charge of £1 will be added to postage costs to cover packaging.
- Customers must specify the level of insurance coverage required for their parcels.
- Where no instructions are provided, and an urgent parcel must be dispatched, a default insurance cover of £2,500 will apply.
4. General
- By engaging the services of Keylock’s Tradework, customers acknowledge and accept these Terms and Conditions.
- Red Clover Designs Limited reserves the right to amend these Terms and Conditions at any time.
- These Terms and Conditions shall be governed by the laws of Scotland.